Return Policy

Last updated: [Date]

1. Returns

We accept returns within [7] days of the delivery date.
To be eligible for a return, the item must be:

• Unused and in the same condition that you received it

• In its original packaging

• Accompanied by a receipt or proof of purchase

2. Non-returnable Items

The following items cannot be returned:

• Perishable goods (e.g., food, teas, flowers)

• Personal care items

• Customized or personalized products

• Gift cards

3. Exchanges

We replace items only if they are:

• Defective

• Damaged

• Incorrect (wrong item sent)

To request an exchange, contact us at [email/contact info] with photos of the issue.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:

• Refunds are issued to your original method of payment

• Processing may take [2] business days

5. Return Shipping

Customers are responsible for return shipping costs unless:

• We sent a damaged or incorrect product

• There was an error on our part

We recommend using a trackable shipping service.

6. Contact Us

For questions or to start a return, contact:
Email: dnd.global.trades@gmail.com

Phone: [+91 79083 77151]
Address: DND Global Trades, C/O. Dipendra Niraula
Siliguri, Dist: Darjeeling,
West Bengal.
dnd.global.trades@gmail.com